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Office Policies

Your First Visit

On your first visit, we will fill out the intake form together. We will go over your medical history, goals, and concerns to see how I can best help you and what treatment would be most appropriate for your needs. I may also check your range of motion and other assessments prior to beginning hands-on treatment.

 

This is why first-time visits take longer and are a slightly higher fee than follow-up visits. Please take a moment to watch these videos and familiarize yourself with the contact page for directions and specific instructions on how to find the office, because it can be tricky the first time. When you are ready please select the first option on the service menu "Initial Assessment and Body Therapy" You can choose 60,90, or 120-minute sessions from the drop down menu.

Professional Conduct:

Florida Lymph Drainage is a professional office of therapeutic massage, any illicit or suggestive remarks or behavior on the client's part will result in an immediate termination of the session. There is a ZERO tolerance for inappropriate behavior or requests for any type of favors. You will be flagged and reported to authorities if necessary.

 

Arriving late for your appointment will shorten your session time, out of respect to other clients and the therapist's schedule, please aim to arrive a few minutes early for parking, using the restroom, and any issues with traffic. 

 

Payment is due at the time of service. For your convenience, many forms of payment are accepted. If someone other than the person receiving the service would like to pay, please do so before the appointment, by phone or by keeping your credit card on file. 

A 12-hour cancellation/ reschedule notice is required for any scheduled appointments, including gift certificate sessions and package sessions. If you cancel or reschedule within 12 hours of your appointment, you *may be charged a fee if that slot can not be filled. Missed or no-show appointments will result in being charged a $20 fine the first time, 50% of your appointment cost the second time and the full price of your session the third time.  These charges will be added to your account and due the next time you come in. *at your therapist's discretion*

Out-call/ in-home visits

Requests for in home appointments will be considered on a case by case basis. Some types of bodywork require equiptment that I do not take out of the office because of the delicate nature of the instruments and the cumbersome nature of bringing all of the necessary tools to each visit. 

Home visits are usually for established clients, and those who have a massage table in their homes. There are exceptions, so please feel free to request a Zoom consult (free) to discuss your needs. 

Medical Profile:

Massage and Lymphatic Drainage should not be performed under certain health conditions, this is why it is important to periodically revise intake forms and verbally discuss what changes have taken place since the last visit. It is the client's responsibility to inform the therapist of any changes to their health and medications.

Therapeutic bodywork does not diagnose, treat, or take the place of medical care. It is always best to rule things out medically before attempting to address them through complementary therapies. 

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